Shipping Policy
Thank you for choosing Yayatown ! We strive to ensure your orders are processed efficiently and delivered promptly. Please review our shipping policy below for details on how we handle shipping.
Please note that at Yayatown , taxes on all products and orders are already included in the total order price and we do not collect taxes from any seller.
Order Processing Time:
All orders are processed within 1-2 business days. Orders are not processed or shipped on weekends or holidays.
Shipping Areas:
We ship to all continental United States excluding Alaska 、Hawaii、U.S. territories and military zones .We do not ship to PO boxes.
Delivery Times:
Estimated delivery time is 4-12 business days from the date of order confirmation. Delivery times may vary depending on the destination and unforeseen circumstances such as weather delays or carrier issues.
Shipping Rates:
Orders $60 and over qualify for free standard shipping.
Orders under $59.99 will be charged a flat rate shipping fee of $2.99.
Carrier:
We will choose different carriers according to different delivery addresses. Currently, we cooperate with: UPS, USPS, Fedex, YunExpress, etc.
Tracking Information:
Once your order has shipped, you will receive a shipment confirmation email containing tracking information. The tracking number will be active within 24 hours.
Lost or Damaged Packages:
Yayatown is not responsible for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim. Besides ,you can contact us for help ,we will offer help we can do.
International Shipping:
At this time, we do not offer international shipping outside of the United States.
Returns and Exchanges:
For information on returns and exchanges, please refer to our Return Policy .
Contact Us:
If you have any questions or need further assistance regarding your shipment, please contact our customer service team at Jerry.
Contact us:
email / online chat window
email:
Reply : within 24h
Thank you for shopping with Yayatown. We are committed to ensuring your products arrives safely and promptly.